HOW DO I ORDER & WHAT HAPPENS NEXT?

 

That's easy to place an order go to my shop page or if you have another request fill in the contact form and I will give you a call.  Once I have received an order I am able to give you up to date prices on any additional charms you may require and discuss colours and time lines.

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How Long before I receive my Jewellery?

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Depending on how busy turnaround can be within 1 to 2 weeks at quiet times, sometimes longer up to 3/3 weeks in busy periods but you would be advised of this once your order is received. 

 

Remember the run up to Christmas can be busy - so get your order in quick to get that special stocking filler!!

 

How do I send Ashes or Horse Hair/Pet Fur and how much do I need?

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For Ashes I really do not need a lot, as a gauge a teaspoon is plenty placed in a small sealed bag or cosmetic pot. Remember to label and place your details inside when sending  to Tails Of The Forest32 Partridge Road, Dibden Purlieu, Hythe. Hants. SO45 4LP.

 

Horse Hair tail is required for bracelets the longer the better!! pendants longer mane hair is fine.  

 

For The  best place to get long tail hair is to go to the back of the horses dock and cut sections, around a pencil width or more, in several places then it is unnoticeable.  Tie the top in a Plaiting/rubber band and then wash in warm mild shampoo NO CONDITIONER -  Once your hair is completely dry and combed hair place in an airtight bag along with a copy of  your order form. Do not plait or coil the hair when sending, send to .Tails Of The Forest32 Partridge Road, Dibden Purlieu, Hythe. Hants. SO45 4LP.

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For peace of mind we strongly advise that your horse hair is packaged correctly, securely and you use registered/tracked post with a tracking number.

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Payment and Postage

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Full Payment is required when ordering, full details of how to pay are on the order form.

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All Jewellery is  sent via first class tracked postage UK and included in the price.